Frequently Asked Questions 

FAQ

1. What is Egroceryshop shop?

Egroceryshop is a online  supermarket  selling groceries like Rice, Wheat,Spices,Oils, Personal Care , Fashion clothing, Consumer  electronics items etc.

2. How do I start shopping at Egroceryshop online?

 To start shopping online you must create an Account with Egroceryshop.  It is a one time registration process.

3. How to create an account with Egroceryshop  & what are the details required to create an account?

To create an Account you must fill in the following details:

i ) First Name 

ii ) Last Name

iii ) Mobile Number 

iv) Email id:

v)  Password 

vi) Shipping Address as follows:

Door No,Street Name, Apartment Name, Floor No, Locality, Nearest Landmark and Country, State, City Pincode .  

How to buy online from Egroceryshop?

To buy from Egroceryshop  you shud click Menu on the left side or the Three short lines on the right side called as Navigation Menu Bar.

How to select a Product from the Menu Bar?

For Example: If you click the Menu Bar you will get a drop-down list of categories 

like Groceries +

Superfoods +

Combo offer+ etc

The symbol+ shows that there are other subcategories

For selecting Subcategories you have to click the '+ ' plus sign.For example 

Groceries+ 

  Staple food, Daily Needs+

   Basmati  Rice 

      Boiled Rice 

         Raw Rice 

            Steam Rice

 For example: if you click you will see the screen with various brands like 

KSK Sivaji Brand

BLUE Krishna Gold

AMK Nei Kichadi Rice etc. 

When you tap the text                 "KSK SIVAJI BRAND" you will get the Details of the product like:

Product image

Description

Quantity 

MRP

Offer Price 

Your Savings 

You can add the quantity or deduct the quantity if you selected more and click the Buy now Button  

Next you can click check out for payment. 

Payment Options:

On the payment page you will find a drop-down list like:

Credit Card 

Debit Card 

Net Banking

EMI

UPI Payment etc. 

 Fill up your details as required on the screen  and submit.

Wait for a few seconds and the screen will show as your payment is successful.            On sucessful completion of the transaction you will get the details about your order placed with Egroceryshop to your email id and Registered Mobile Number.

Delivery 

Once your package is ready for despatch you will get the intimation  to track delivery of the goods or to pickup at our place.

Wish you a  Secured & Safe and Happy Shopping.